OPENINGS

Electronic Telecommunications Specialist for Stuttgart, Germany (four positions available)

Job Requirements

Computer Maintenance/Installation Technician

Electronic Telecommunications Specialist

COMPUTER MAINTENANCE/INSTALLATION TECHNICIAN

Experience

• Five years installing, debugging, troubleshooting, repairing and correcting computer and peripheral faults including software problems.
• Alternatively, two years installing, identifying, locating, repairing, replacing and correcting cable faults; testing copper core and fiber optic cable local area networks (LAN) and wide area networks (WAN).

Knowledge

• Proper installation procedures of computers and peripherals
• Diagnostic testing to isolate hardware problems in computers and peripherals
• General knowledge of the capabilities of standard 'off the shelf' software
• Alternatively, experience in the design, installation and maintenance of Local/Wide Area Networks or have received specialized training on the same to include the use of test equipment such as Test-all Fours, Penta scanners, Time Domain Reflectometer MT-350, Fiber Optic Loss set 938A and Fiber Optic Talk set 937B.
• Training and experience received through the military on computer/network installation and maintenance are suitable to qualify for this position.

Education

• High school diploma. Courses in basic computer use and maintenance and/or network installation and maintenance are desirable.

Physical

• Physical effort is required moving equipment into place in cramped office environments and in the carrying of large tool boxes.

Travel

• Extensive travel to work locations via both privately owned vehicle as well as military/commercial aircraft. Access to a vehicle capable of performing the travel as well as a valid driver's license and insurance for the locations where travel shall be performed is required.

Languages

• It is preferable that you be bilingual in both English and the host country language. Most work locations involves working with Americans but there are instances that require conversations with local nationals in the normal course of business.

Security Requirements

• Must have an active security clearance.

ELECTRONIC TELECOMMUNICATIONS SPECIALIST

Responsibilities

• Installation, testing and operation of the Defense Information Systems Network (DISN) Video Services - Global (DVS-G) hub and Video Services Management System (VSMS) in support of US Forces in Europe.
• Participates in the definition of requirements, network modification, configuration, troubleshooting, operations and maintenance of all video and network management in the European Theater of operations.
• Configure video-teleconferencing equipment to support multiple simultaneous non secure, secret or top secret video teleconferences.
• Assess and analyze Hub and VSMS operational efficiency, recommending and executing modifications as approved by the Video Management Center (VMC)
• Continuous dialogue and coordination with Government users, Government Administrators, other DISN Contractors and various commercial vendors.
• Perform troubleshooting and diagnosis for assignment of corrective action, apply Automated Information System (AIS) hardware and software knowledge to rapidly isolate system troubles or poor performance caused by failing or failed equipment.
• Handling all correspondence and activities related to fault isolation and network restoration activities to maintain a unified system status presentation.
• May be responsible for personnel management and supervision.

Duties

• Operation of telecommunications equipment to establish dedicated and switched video-teleconference non-secure and secure conference calls.
• Troubleshooting video network problems and recommending or executing corrective action as indicated.
• Operate and maintain VSMS Automated Information Systems including configuration, backup and user profiles.
• Serve as POC for resolution and reconfiguration of network components to support service restoration to CONUS DVS-G hubs in contingency situations.
• Configuration of Multi-point Control Unit (MCU), Digital Cross Connect Switch (DCCS), Inverse Multiplexor (IMUX), DSU's and related video electronic communications equipment.
• Maintain system status and troubles in the Remedy system.
• Maintain AC&E VC Wizard Reservation System Software.
• Operation of Type I Encryption devices to support classified video teleconferencing.
• Testing and validating new system hardware, software and firmware releases.
• Participating in a wide range of studies/analysis relating to network management and system technical enhancements.
• Advise the Government on the need to increase or reconfigure Government Furnished Equipment and Service due to change in network or video-teleconferencing service demands.
• Provide Government User support to video conference call setups and troubleshooting.
• Monitor the network security posture of the DVS-G hub and respond to detected or indicated unauthorized system access in accordance with established procedures.

Qualification Requirements

• Education
• High School Diploma and six months formal/factory training in computer systems and electronic communications equipment.
• Experience
• Ten years of field experience in communications/computer systems.
• Six months formal training at an accredited school is acceptable for two years of field experience.
• Experienced in detecting, troubleshooting and correction of computer software and hardware system problems.
• Have clearly documented experience in the operation of the MCU.
• Demonstrated experience in the operation and diagnostics of:
• HP9000 Servers or equivalent
• LAN/WAN Networks
• TCP/IP
• HP OpenView
• Remedy
• Cisco routers
• Must have an active security clearance.